Czarina Sheikh Mathew has a career history spanning over 25 years and is currently the Executive Director of Imtiaz Consultancy Limited. She supports organisations to enhance the employee and customer experience via consultancy, training and coaching. Czarina brings customer-focused solutions to mitigate financial, operational and reputational risk across the business. With substantial experience as a Senior Leader, Service Delivery Professional and Customer Champion, Czarina has developed and executed strategy to enhance the customer journey. She is also a mentor for the Women in Tech Mentoring programme, an Executive Coach and Corporate Trainer. Czarina has been listed in the Top 100 UK Customer Experience Professionals 2021 and was a Judge at the UK Customer Experience Awards 2020.

Imtiaz Consultancy is a management practice that focuses on enhancing the customer experience via consultancy, training and coaching. They provide a unique service that offers both profit improvement and cost management initiatives to Medium and Enterprise organisations. By identifying cost savings, this releases funds that can be re-invested into the business to strengthen the management of people, platforms, practices and partners.

Czarina holds her Bachelor’s degree in Geography. In her spare time, she enjoys travel and running.

Anaida Deti is a Business Owner and Entrepreneur. She is passionate about her work and credits her success to perseverance, focus and hard work. She is looking forward to connecting with likeminded professionals.

I absolutely love that I can spend this time focusing on training, eLearning, and content development. As I continue to look for my next career opportunity, I am working with All MOI Beauty. I am an energetic global sales and events systems trainer with extensive experience in managing, training, and learning and development; supporting all associates. Skilled in advancing sales and event divisions for Fortune 500 companies. I am an experienced leader overseeing training logistics, directing training communication, and developing learning platforms. Strong analytical, technical and creative problem-solving skills. Results-oriented, revenue-focused trainer with a strong background in executive support, sales technology development, training, content development, and project management. A skilled public speaker and highly effective presenter. Ability to adapt training programs to the specific needs of the audience. Excellent written, verbal, and listening skills. Outstanding interpersonal skills with both internal and external customers. Passionate about my field, I am looking forward to connecting with likeminded professionals.

With over 15 years of professional experience in her field, Noelle Kohles is the Director of Nursing at Tufts Medical Center where she is known for her dynamic leadership skill and unmatched expertise in healthcare, nursing, and patient care.

Noelle holds her Master’s degree. Moving forward, she hopes to network with likeminded professionals worldwide as much as possible.