Kim Szautner is a Branch Manager with Orkin Canada and a veteran of the pest control industry, bringing more than 15 years of experience in pest control, operations management, and team leadership. She is known for her commitment to accountability, collaboration, and continuous improvement, with a leadership style focused on coaching, mentoring, and helping her team reach its full potential while maintaining high standards of service.
Kim began her career in pest control in 2008 after returning to her Alberta hometown from Nigeria as a single mother. She earned her pest control certification while working for a local company. Following a return to school, she graduated with excellence with a Business Administrative Professional diploma while working at Starbucks. She later returned to Orkin, choosing a customer service representative position to allow more time for her son. Her dedication and strong work ethic led to a promotion to lead hand within a year, followed by Service Manager, a position she held for eight years. After briefly helping another pest control company launch its call centre, Kim rejoined Orkin in 2022 as Branch Manager, the role she continues to hold today.
Throughout her career, Kim has demonstrated a strong commitment to developing people and building successful teams. She has also brought family members and friends into the Orkin organization, where they have continued to build their own successful careers on their merits.
Giving back to the community is an important part of Kim’s life. Following her mother’s seven-year battle with cancer, she volunteered at the Cross Cancer Institute. For the past two years, she has also participated in Tim Hortons Smile Cookie Days with a coworker in support of the Jessica Martel Foundation. Through Orkin’s local efforts, she supports Operation Friendship Seniors Society in Edmonton through volunteering and donations. She also takes part in the company’s nationwide MS Walk initiative.
Kim’s career reflects perseverance, dedication, and a genuine commitment to people. Through her leadership at Orkin Canada and her community involvement, she continues to make a positive difference in the workplace and beyond.
Learn more: Orkin Canada
Worldwide Women’s Association member can be found on the directory where she is looking forward to networking with you.